Born out of a changing environment in the customer experience space, LRW-CX focuses on delivering business impact with a smart and collaborative approach to the implementation and servicing of experience programs. We partner with best-in-class technology to bring employee, customer, and digital feedback to life.
LRW-CX provides unparalleled guidance and expertise in the areas of program design, platform configuration, project management, maintenance, advanced analytics, and consulting.
LRW-CX clients benefit from the full Lieberman Research Worldwide ecosystem that includes sophisticated data analytics, modeling, deep human understanding, such as measuring the emotional aspects of experience, and a "so what?®" consulting model.
Implement text analytics
Pilot updated Salesforce Integration
Medallia Certified: Software and OCEM Methodology
Qualtrics Certified: Software and Methodology
Creative solutions for corner cases
Contracts / payment terms